Our response to any inquiry you may have

Need assistance with your order or seeking advice on a particular wine? Our dedicated Customer Support Team and sommeliers are available to assist you. Don't hesitate to reach out to us for help. Contact us now!

If you have any questions regarding your order, kindly complete the form below or reach out via email at support@vino.com.
Our Customer Support Team is committed to promptly and effectively responding to your inquiries.
Feel free to reach out to us by dialing any of the following numbers:
Country Phone number
Italy +39 055 53 59 755
Austria +43 670 3062412
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
Finland +46 8 502 822 90
France +33 1 87 21 11 50
Germany +49 30 700 162 56
Monaco +33 1 87 21 11 50
Netherlands +31 481 239 002
United Kingdom +44 20 3885 5222
Spain +34 919 94 44 62
Sweden +46 8 502 822 90
Switzerland +41 44 231 00 40

Helpdesk service provided from Italy by Vino.com (VINO.COM 3ND S.r.l.) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 am to 6 pm (CET) from Monday to Friday excl. Italian holidays.

Our contact details

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