Our answer to all your questions

Do you have a question about your order?
Or would like some advice about a specific wine?
Our Customer Support Team and sommeliers are here to help.
Contact us now!

 
 
 
E-mail
Online Chat
  Phone
For any queries about your order, please fill in the form below or send an email to assistenza@vino.com.
Our Customer Support Team will reply to your emails quickly and efficiently.
 
E-mail
Online Chat
  Phone
Our Customer Support Team is available on our online chat from 9 am to 6 pm (CET).
E-mail
Online Chat
  Phone

You can contact our Customer Support Team at the following phone number:
+39 055 53 59 755*

Helpdesk service provided from Italy by Vino.com (3ND Srl) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 am to 6 pm (CET) from Monday to Friday excl. holidays.

*You can also contact us calling the following numbers:

Country Phone number
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
France +33 1 87 21 11 50
Netherlands +31 481 239 002
Sweden +46 8 502 822 90
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