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Our answer to all your questions

Do you have a question about your order?
Or would like some advice about a specific wine?
Our Customer Support Team and sommeliers are here to help.
Contact us now!

 
 
 
Direct contact
by e-mail
Online Chat
Phone
For any question about your order, please fill in the form here below or send an email to assistenza@vino.com.
Our Customer Support will reply to your emails quickly and effectively.
 
Direct contact
by e-mail
Online Chat
Phone
In case you need assistance, our Customer Support Team is available in the online chat and will reply as soon as possible, during working hours, from 9 a.m. to 6 p.m (Italian time).
Direct contact
by e-mail
Online Chat
Phone

Our Customer Support will answer from the following number: +39 055 53 59 755*
Helpdesk service provided from Italy by Vino.com (3ND Srl) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 a.m. to 6 p.m. (Italian time) from Monday to Friday excl. holidays.

*You can also call these phone numbers:

Country Phone number
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
France +33 1 87 21 11 50
Netherlands +31 481 239 002
Sweden +46 8 502 822 90
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