Our response to any inquiry you may have

Need assistance with your order or seeking advice on a particular wine? Our dedicated Customer Support Team and sommeliers are available to assist you. Don't hesitate to reach out to us for help. Contact us now!

 
 
 
E-mail
Online Chat
  Phone
If you have any questions regarding your order, kindly complete the form below or reach out via email at help@vino.com.
Our Customer Support Team is committed to promptly and effectively responding to your inquiries.
[(#{contatti.tab1.title" />
Online Chat
  Phone
Our online chat support team is ready to assist you from 9 am to 6 pm (CET).
E-mail
Online Chat
  Phone
Feel free to reach out to us by dialing any of the following numbers:
Country Phone number
Italy +39 055 53 59 755
Austria +39 055 53 59 755
Belgium +32 2 899 74 94
Denmark +45 78 15 24 81
Finland +46 8 502 822 90
France +33 1 87 21 11 50
Germany +39 055 53 59 755
Monaco +33 1 87 21 11 50
Netherlands +31 481 239 002
United Kingdom +44 20 3885 5222
Spain +39 055 53 59 755
Sweden +46 8 502 822 90

Helpdesk service provided from Italy by Vino.com (3ND Srl) - Via del Tiratoio n. 1 - 50124 - Firenze (FI). National numbering plan basic rate. Calling rates change according to telephone provider. Our Customer Support is available from 9 am to 6 pm (CET) from Monday to Friday excl. holidays.

Our contact details

Are you seeking assistance? Are you a wine producer looking to promote and sell your wine? Are you interested in reaching out to our press office?
Or perhaps you're eager to join our team? If so, you've come to the right place.

Partner Support / B2B

Are you a business owner interested in showcasing your wine collection on Vino.com?

Click here

Applications

Would you like to join
our team?

Click here

By giving your explicit and specific consent you agree that Vino.com may use third-party cookies in order to send you marketing information in line with your preferences. You can set your preferences by clicking here. By selecting “Accept” you are consenting to the use of all types of cookies, while closing this banner you only enable the technical cookies required for the correct functioning of the website. If you require further information you can consult our cookie policy