The ultimate solution for Ho.Re.Ca. purchases

The largest selection of wines for your venue, with easy, clear management and fast delivery.

Innovative wine distribution for the hospitality industry

From the experience of Vino.com, chosen for over 10 years by more than 400,000 Customers and 40,000 Companies, comes Vino.com PRO: the solution dedicated to hospitality professionals, with reserved prices, maximum flexibility, and express delivery directly to your venue.

Prices reserved for professionals

Access exclusive and advantageous price lists designed specifically for the Ho.Re.Ca. sector.

Express delivery to your venue

Receive your orders in no time, directly at your venue.

No minimum order

Order freely, with no quantity or minimum amount limits. Include all the references you want in your order.

Over 8000 wines from all over the world

A wide and selected catalog, with Italian and international labels in ready delivery.

Access mode

Accessing Vino.com PRO is simple and free: use your Vino.com account and register as a professional by providing your Company's Name and VAT Number. From that moment on, you will be able to access the price lists reserved for Ho.Re.Ca. customers and purchase your first bottles without minimum order requirements. You can purchase at any time both as a professional and as a private individual using just one account.

Request access

Access is reserved for professionals and businesses in the Ho.Re.Ca. sector (Hotels, Bars, Wine Shops, Restaurants, Catering), as well as retailers, distributors, and other food and beverage service activities.

To request access to Vino.com PRO, you need to be logged in to Vino.com:
Sign in now or Register

The ideal partner for your wine supplies

Custom wine list

Create your customized wine assortment, with selected labels and ready-to-enhance proposals for your offer.

Order 24/7

Manage orders whenever you want, without time restrictions, with a service that's always active.

Fidelity Points

Earn Fidelity Points for every purchase to obtain additional discounts as a company or an individual.

Simplify the management of your assortment

Manage your purchases with a single point of contact, intuitively and without complications. Choose from 8000 available wine selections or from our Wine List proposals based on your preferences or the type of establishment.

Organize orders and supplies with the maximum control. Pay with cash on delivery, bank transfer, or credit card.

Wide offer to your customers

Provide your clients with a selection of exclusive and international labels.

Easy and fast reordering

Repeat your purchases in a few clicks: you will no longer need to store large quantities of wine in the cellar.

Our wineries

Our warehouse

A dedicated warehouse where we carefully store thousands of labels ready for delivery.

Located in the province of Milan and close to the main highway and airport routes, it ensures express and punctual delivery.

Italy's Best Customer Service
2025-2026

Recognized by Statista and Corriere della Sera as the top customer support in Italy.

Best Wine Shop in Italy
2021-2024

Recognized by Statista and Corriere della Sera as the top online wine shop in Italy for the fourth consecutive year.

Why trust our packaging

Appealing, safe and resistant

Ensuring the safety of your shipment is important to us. That's why we employ top-tier packaging, guaranteeing your order reaches your doorstep securely.

Protects from thermal fluctuations

Our corrugated boxes ensure your wine remains unaffected by thermal fluctuations.

Utilizing 100% eco-friendly packaging

Our packaging is environmentally friendly and recyclable, because the environment is our home.

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FAQs

How can I access Vino.com Pro?

Simply create an account on Vino.com (if you haven't already) and then fill out the form on this page. Once accredited, you can purchase on Vino.com Pro with all the benefits reserved for professionals.

What benefits do I get as a professional customer on Vino.com Pro?

As the owner of a business in the Ho.Re.Ca. sector, access to Vino.com Pro ensures you a series of benefits designed for your specific needs:

dedicated price lists,
targeted proposals for your business,
exclusive services designed for the Ho.Re.Ca. world.

Can I register on Vino.com Pro as a Private customer?

No. Vino.com Pro is exclusively reserved for Professional Clients operating in the Ho.Re.Ca. sector.

Are the Vino.com Pro catalog prices the same as those on Vino.com?

No. The prices for Vino.com Pro are dedicated to the professional channel and generally more advantageous compared to those on the Vino.com consumer platform.

Are there minimum order quantities?

No. On Vino.com Pro, you can also purchase a single bottle with no minimum quantity restrictions.

Are the displayed prices excluding VAT?

Yes, all prices on Vino.com Pro are excluding VAT. In the cart summary, you will always find the detail of the taxable amount and the VAT applied, when applicable.

Can I contact a regional agent or manager?

Yes, Vino.com Pro has a network of qualified ambassadors available in the area to support Professional Clients in creating a tailored offer, suitable for the local context and type of business.

You can schedule an appointment through the Vino.com Pro Customer Service, available from Monday to Friday, excluding holidays, from 09:00 to 13:00 and from 14:00 to 18:00 (CET), at the dedicated number +39 055 1987 0002.

Can I contact you for more information about your business?

Of course. A qualified operator is at your disposal during the same hours as Customer Service, Monday to Friday (excluding public holidays), from 09:00 to 13:00 and from 14:00 to 18:00 (CET), at the dedicated number +39 055 1987 0002.

Who should I contact if I have delivery problems or issues with the products?

Our Professional Customer Service is always at your disposal during the hours indicated, at the dedicated number +39 055 1987 0002 , to quickly resolve any problems.

What payment methods do you accept? Is it possible to pay by bank transfer or check?

On Vino.com Pro you can choose the payment method that best suits your needs:

Cash on delivery
Bank transfer
Credit cards (all major national and international circuits)
Digital wallets such as PayPal, Klarna, Apple Pay, and Google Pay

Bank checks are not accepted.

Delivered to the cellar or upstairs? Is it possible to arrange a time?

Delivery is carried out by express courier, generally at street level. It is not possible to agree on a specific time, as it depends on the courier's delivery route. If the establishment is closed, a new attempt will be made on the next working day.

What kind of packaging do you use for the bottles?

All shipments are made with break-proof packaging, specially designed to protect the wine and ensure maximum safety during transport from our central warehouse in Milan.

If I receive defective or damaged bottles, will they be refunded?

Yes. In the case of a defective or damaged product, you can contact the Professional Customer Service of Vino.com Pro, available from Monday to Friday (excluding holidays), from 09:00 to 13:00 and from 14:00 to 18:00 (CET), at the number +39 055 1987 0002, who will refund or replace the product for you.

Who can I contact for information about a product or a company?

For any information about wines, producers, or companies, you can contact the Professional Customer Service, active from Monday to Friday (excluding public holidays), from 9:00 AM to 1:00 PM and from 2:00 PM to 6:00 PM (CET), at the number +39 055 1987 0002

Can I accumulate points on my Loyalty Card by purchasing on Vino.com Pro?

Yes. Every purchase made on Vino.com and Vino.com Pro allows you to accumulate Fidelity Points, which can be converted into discount vouchers that can be used both as a private customer and as a professional customer.

Is it possible to create a customized Wine List for my restaurant?

Yes. Vino.com Pro offers Wine List proposals curated by our Sommeliers, designed to facilitate the selection and updating of the assortment based on your target and territory.