The answers to your questions
Founded in 2014 in Tuscany, in the heart of the best Italian wine production, Vino.com is the largest online wine shop in Italy. Voted 'Best Online Wine Shop' four times in a row, it operates in 13 European countries and boasts 10 years of experience in the industry. With over 12 million bottles delivered across Europe and more than 10,000 positive reviews on Trustpilot, Vino.com offers its customers a wide selection of high-quality wines from Italy and around the world, available for secure purchase.
How does purchasing on Vino.com work?
You order directly online, just like when you buy clothes, food, or painkillers. The wine is picked up from the warehouse in Milan and then transported all the way to your door. You will be notified when the package is on its way so you can plan to be at home to receive it.
It is 100% legal to buy wine online from another country in Europe. Moreover, Vino.com pays the Swedish taxes and VAT, so you don’t have to. You might have heard about the Winefinder case when Systembolaget sued an online wine retailer for violating the monopoly. In 2023, the online shop won the case in the Supreme Court, which was one of several examples that clearly show, black on white, that according to Swedish law, it is legal to buy wine from e-stores like Vino.com.
How is tax payment managed in Sweden?
Vino.com delivers legally to Sweden and complies with all local regulations for the import of alcoholic beverages. All Swedish taxes are included in the price of the wines purchased, with no additional charges, taxes, or customs duties. You will receive your order directly at your doorstep and can be assured that all rules are followed.
How long is the delivery time?
Vino.com offers a fast shipping service with delivery within 4-5 business days, with no minimum order amount.
How much wine do I need to buy?
There is no minimum order amount. You can order one bottle or thirty. Shipping is free starting from 69.90 €, otherwise it costs 6.90 €.
Do I have to pay for shipping?
Shipping is free for orders over 69.90 €, otherwise it costs only 6.90 €.
Will the wine be delivered to my door or to a pickup point?
The wine will be delivered all the way to your door unless you have specified that you want it to a delivery point instead. The shipping company will keep in touch with you when the wine has left our warehouse so that you know when it is on its way. You can change the delivery date yourself to one that suits you.
Does Vino.com have good wines?
On Vino.com you can find many of your favorites from Systembolaget, but you also have access to numerous wines that are not available in your local store, from Italy as well as from all over the world. On Vino.com you can choose from over 8000 high-quality wines, carefully selected by our certified sommeliers. Here are represented most of the great and renowned wine producers and champagne houses, along with small selected gems that have not yet reached wide distribution with their well-made wines.
Is it more expensive than at the Systembolaget?
The wines that are also available at Systembolaget are either priced the same or cost less on Vino.com. We ensure that you never have to pay more than you would if you purchased the wine there.
How can I contact Vino.com's customer service?
You can contact Vino.com's customer service for questions or clarifications by sending an email to support@vino.com or by calling +39 055 53 59 755. Our customer service is available from Monday to Friday, from 09:00 to 18:00 (CET) to assist you and ensure a smooth shopping experience.
Are The Wine Company and Vino.com the same company?
The customers of The Wine Company Sweden were transferred to Vino.com in 2024. This means that you, as a former customer of The Wine Company, can now continue to purchase wine with home delivery from us. In addition, you now have access to an even larger and more curated assortment.